Homeowner - Lemont - April 2019
"The estimator, (Kaz), was prompt, informative, and responsive to my many queries before I signed a contract. The project manager and workers were all very prompt, professional, and courteous. They were respectful of our property and that of our neighbors, taking off their shoes when inside and cleaning up their work. I asked them to run an additional line from one of my downspouts, which was done without incident. We also worked together to problem solve an issue related to the sump discharge line. On day 1, they cut our buried cable line because it was marked incorrectly. However, the foreman called the company and it was resolved/fixed within a few hours (it has taken more than a day in the past when I've called!) I was quite surprised at how they cleaned up after excavating for the 6" drainage pipes. The estimated 5 days to complete the work and finished in 3 days. While I was not excited to spend that much to fix the problem, we knew we needed to address the improper drainage. Additionally, while I feel that I know what needed to be done and probably could have done so myself for less money, it would have taken me 3 months not 3 days with my schedule. Overall, I've been pleased with the work and may have them come back and address an additional drainage issue in our yard in the future."